[Resolved] Eureka Forbes — maxima ro duplicate filter change | |||
I have done the filter replacement of the aquaguard on 24/07/2018. The person who came for the replacement claimed to be official person from eureka forbes limited, auaguard water purifier technician. He gave his name is as mr. Nempal singh. He replaced the purifier with duplicate cheap filter instead of original aquaguard filter. He charged me for the original filters and gave me the fake recipt. He charged me 850rs for the duplicate filter. I came to know that filter is duplicate when the water purifier wasnot working for a day and i booked a service complaint on eureka forbes complaint number and original technicial came and told me and this filter is blocked and used plus new filter comes for only 400rs. After filter change our purifier is not working. This person is still active on the given number on the slip as well as this number [protected]. His company name is euro service vikas nagar, new delhi. He is now not picking up call. My aquaguard filter is not working now. Was this information helpful? | |||
Sep 1, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jul 27, 2018 Eureka Forbes Customer Care's response Dear Priyanka, I've shared your concern along with your details with my team in Delhi. Be assured, they’ll connect with you as soon as possible to address the same. Appreciate your patience. Regards, Shiraz | |||
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