[Resolved]  Eureka Forbes — megan hd ro uv water purifier

Address:Chandigarh, Punjab, 160023

This is my 3rd complaint and really very unhappy being loyal customer of eureka forbs, i am thinking to go for another company for water purifier as product bought is only giving me pain and have to spend extra money to get water from out side. Machine has stopped working third time after replacement of the machine and components twice.

1st complaint number [protected] : machine started indicating the red sign and stopped purifying the water, i had to buy water from out side spent lots of money. Eventually machine was replaced.

2nd complaint number i am not able to find: faced same problem no water. Bought water from out side till filters were replaced by eureka forbs

3rd complaint number: [protected]: i do not have water at home. Machine has stopped working since 3 days. I have to buy water from out side. Technician just visited and found the same old problem.

I have spend 19000 to buy this machine and on top of i have been spending 2 to 3 thousand on getting water from outside quarterly.

Please replace this machine immediately with another model which is hassle free or reimburse my complete money+ money spent on water so i can buy another machine from another company.

Need immidiate solution!

Regards
Rattan
[protected]
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Apr 23, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
Eureka Forbes Customer Care's response
Dear Rattan,

I'll have my service team from Chandigarh connect with you as soon as possible. They will surely check the issue in your product and fix the same. Request your patience meantime.

Regards,
Anita
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