[Resolved]  Eureka Forbes — Membrane defective

Address:Ghaziabad, Uttar Pradesh, 201002
Website:[email protected]

My customer ID is [protected] of the water purifier RO+UV+TDS in warranty .It has been seen the TDs fixed 100mg in the first service found only 13 in next service.The change of TDs shows that the adjustment knob may be defective or technical fault in the machine. The engineer not able to give correct reply that why the TDs changed automatically after adjustment of TDs. I request the company should rectify the fault at the earliest.
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Jul 1, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
Eureka Forbes Customer Care's response
Dear Surendera,

Your concern has been escalated to my team at Ghaziabad. Be assured they'll get in touch with you to address the same.

Regards,
Anita
Verified Support
May 31, 2017
Eureka Forbes Customer Care's response
Dear Surendera,

Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance

Regards,
Anita
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