[Resolved]  Eureka Forbes — Mental Harassment faced by your kind of service

Address:

Jaipur, Rajasthan

Sir, I am very disappointed with your kind of service which you gave to me. I would like to complain about the person executives who claims to be head of eureka Forbes (Jaipur). I would like to tell you the whole incident which happened to me from the last four month. I have an machine called Invisipure. The machines was installed on the month of January 2013. I purchase this machinery because of the side by side refrigerator( to make ice and water). I only purchased this because i was made sure that this is the only machinery which have a pressure pump and can work with your kinds of needs by your company. The machine worked fine for a year and a month but on february 2014 i was asked to replace the adapter of the machines as it has been faulty. After that i was told that you should take the AMC of your unit as it is out of warranty by a person named Amit.(Eureka Forbes, City Jaipur, Mansarovar) so i took the AMC ON 14th March 2014, When the person came to fix the adapter after a month. After That the whole of my problem arose. The machinery never auto cut itself when the refrigerator took water for ice. It was contionously running day and night. I reported several times (50-60 times) but i was only given hope that by tomorrow it will be fixed. The person who claims to be head of mansorvar jaipur ( Rajeev Agarwal) use to come at evening after finishing his work from office. Used to pretend that he is working but couldnt find solution. Then he used to say problem in hindi ( bhaiya probelm mil gayi hai npv lagega bas) after that i dont know what happened he never came. Also he never picked up the phone ([protected]) . There is more of the complain but i cant say anything now.Please i want to have a talk with the higher authority so that my probelm should be undertood and the person who's fault is should be punished. Thanking You, Prateek Goyal +91-[protected]