Eureka Forbes — Mis selling to achieve the sales target.

Address:Thane, Maharashtra

I Have purchased a water purifier from Eureka Forbes. Sales person committed that at the end of the anniversary free candle will be provided later I come to know this was false commitment done by sales person. I called that sales person but he changed his statement saying I didn't said anything about this. I raised a complaint on customer care but didn't get any response to my complain. I also tried to call Dinesh Patil(sales person) but now he is not picking up call. I tried t raise by voice on consumer court but looking to the formalities I back off because I don't have so much of time to do all those formalities and due to this reason many companies are taking benefit. Can anyone from the team can take this case forward have right justice
Was this information helpful?
No (0)
Yes (0)
Eureka Forbes customer support has been notified about the posted complaint.
Jul 03, 2015
Updated by Sumit_19
Gave call to customer support on 3rd July they have escalated to higher authority after making so many folowups. CS team said that Sales will arrange call on 4th July 2015. Hope they should not make another false commitment.

SR Number: 92101828
EMP ID of Dinesh Patil: 9068287
Complaint comments 

Comments

Hi Sumit,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information