[Resolved] Eureka Forbes — Misbehavior of the technician
M
manjari verma
from Basti, Uttar Pradesh
Address:
Lucknow, Uttar Pradesh, 226016
Website:
www.eurekaforbes.com
I made a complaint regarding the servicing of my purifier and i received the call from technician after 2 days, the time he called up i was busy in the office with a client and i disconnected the call and called him back within 15-20 secs but the way technician reacted was awkward he said, " madam phone utha liya kariye warna apka kaam nhi ho paega ab to maine ladke ko dusri cal p bhej diya aap phir se call register karwaiye".After his words he disconnected the call and i was shocked is this the way they treat their customer.I don't know the name of the technician but the number from which he called up is [protected].
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint.
We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team