[Resolved] Eureka Forbes — money refund | |||
we are using eureka forbes products for a long time.recently 1 of your salesman came to our house, claiming there is an exchange offer for old products.So we decided to exchange our old vacuum cleaner for a new one on 2 month installment plan.HE ALSO SAID THAT THEY WILL REFUND 2000 RS FOR THE OLD ONE. Few days later that guy(kaushik nashkar) came again, gave us a new machine and took away the older one saying the money will be refunded later. we also gave the first check.ALMOST 1 MONTH HAS PASSED AND WE HAVE NOT HEARD FROM HIM. NOW MY QUESTION IS-WHETHER THIS IS A CASE OF FRAUD?(we have his employee id) WHERE DO I HAVE TO COMPLAIN TO GET THE MONEY BACK? and by the way WE ARE NOT PAYING THE SECOND CHECK UNLESS EUREKA FORBES REFUND THE MONEY. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience.We would like to take this opportunity to resolve all the complaints you have.Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team