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Eureka Forbes

[Resolved]  Eureka Forbes — My ro is not working properly

Address:Bhojpur, Bihar, 802301

My ro is not working properly its water purity, tastes of water has been been changed . Past 1 month i m complain continuously to my nearest distributor but no can reply and listen my problems they always excuses something they do not receive my phone calls they fraud with me they changed my water filter with old one they cheated with. I request you to please solve my problem as soon as possible. I hope you understand my feelings and situation
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Jun 26, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 18, 2017
Eureka Forbes Customer Care's response Dear Umang,

Please share your contact number/customer ID so that my team can connect with you at the earliest to fix the issue in your product.

Regards,
Priya
Verified Support
May 19, 2017
Eureka Forbes Customer Care's response Dear Umang,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Verified Support
May 26, 2017
Eureka Forbes Customer Care's response Dear Umang,

As I haven't received your revert, your complaint has been closed from my end. Do contact me in case of any query.

Regards,
Priya
Complaint comments 
1 Comment

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Comments

We have bought this ro one year ago in april. Now there is a change in taste of water and the officer which came after registering complaint was asking for Rs.8000 which is almost the cost of this Ro. I want to just get the ro repair.
My contact no. is [protected]
Reply
Eureka Forbes Customer Care's response, May 26, 2017
Verified Support
Dear Rishabh,

I have shared your concern with my team at Sonipat. They will connect with you soon to fix the issue in your product.

Regards,
Anita
Eureka Forbes Customer Care's response, May 27, 2017
Verified Support
Dear Rishabh,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Anita

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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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