[Resolved] Eureka Forbes — Nano RO service issue

Sonu Sihmar

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 122017
Website:	www.eurekaforbes.com

I submitted complaint dated 1st august 2016 and customer care assured me that technician visit within 2 working days but no one reach. my complain reference number is 88577714 dated 1/08/2016. again i called dated 6/08/2016 to customer care delhi bt your telecaller didnot gave any satisfactorily answer. due to filter problem my family member suffering from water borne disease its all responsibility is yours but i very sure you cannot do anything even i have AMC but no use.now im thinking to move consumer forum.

Hope you did nothing.

Thanking you

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Sep 15, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2016

Eureka Forbes Customer Care's response Hi Sonu, Thank you for writing to us. We have escalated your concern with regards to your Aquasure Nano RO to our service team at Gurgaon and they will be contacting you soon to address your concern. Regards, Eureka Forbes Team

Verified Support

Aug 14, 2016

Eureka Forbes Customer Care's response Hi Sonu Sihmar

We have received feedback from our service team that your issue has been resolved.

Regards,
Eureka Forbes Team