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[Resolved]  Eureka Forbes — need dust bags for euroclean ace model

Address:560041
Website:www.euroclean.in

This is something which everybody is facing.. I have a euroclean ace model and your guys in office do not stock paper dust bags at all.. It's been over a month and keep calling them 100 times.. Why can't your just make the dust bags available online.. We will just place the order whenever we want.. What a pathetic service.. Please get it touch with me and help me to purchase dust bags..
Name : vinod
[protected]
Jayanagar, bengaluru
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Jan 18, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2017
Eureka Forbes Customer Care's response Dear Vinod,

I will need your 10 digit registered mobile number to assist you further. Please share the same here for faster communication.

Regards,
Priya
Verified Support
Dec 13, 2017
Eureka Forbes Customer Care's response Dear Vinod,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!

Regards,
Priya
Complaint comments 
2 Comments

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Comments

I do not have one. I have purchased the device through your dealer long back.. I just want dust bags.. pls tell me where can I place the order. It's been really difficult for me.
Thanks.
Reply
Vinod B R's [Complaint's author] reply, Dec 10, 2017
9743238929
This is the only number I have.. if you have registered this..pls consider.
Eureka Forbes Customer Care's response, Dec 12, 2017
Verified Support
Dear Vinod,

Thank you for sharing your sharing your contact number. My service team from Bangalore will get in touch with you at the earliest for further assistance.

Regards,
Priya
Yes.. after fighting so many hurdles I got the bags.. but for 170rs worth of paper bags.. you guys have charged me 500rs delivery charge .. that too 5km distance from my home.
Wow..!! Thanks for the amazing customer service experience..!!
Reply

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