[Resolved]  Eureka Forbes — Need replacement of filters(water purifier)

Address:Tiruchirappalli, Tamil Nadu

My product is Aquaguard water purifier and I have the AMC for year since 15.04.2013 to 14.04.2015. Till I got a only one service. Last month (November) I registered my complaint to replace the filters in my product. There was only one visit by the technician who made an AMC for two year but no service of Aquaguard RO water purifier. After that I have called the customer care many times and every time I get a new complaint number, but no technician comes over to check the water purifier and replace the filters. We need a good service. Please look to it..
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear Sivakumar GSK, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Dear sir/madam, here I add my contact details. My complaint ID:987172.
D.Sivakumar,
No.17/A., ACS nagar,
Vasan nagar 7th cross east,
Vayalur road, Trichly,
Tamilnadu-620102.

cell:[protected]

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