[Resolved]  Eureka Forbes — need total refund without deduction

Brought eurekaforbes dr aquaguard magna uv ro tds from vadodara,
During sales people are good but after installation on 31/07/18 the product was defective.
The sales person asked for more money 10000rs for replacment.
Such a bad policy dont know whether its company policy or sales person policy.
For them their 500 rs is also big but customers 10000 rs is also small
Very bad customer service and handle over defective product.
Tired of harassment i have will file complaint for this mental harassment and now the sales person saying he will deduct 1500rs from total 19490 rs i have paid.
I will go to the highest level to get justice.

Complaint details : customer no: [protected] / ph no of sales person: [protected] / sajan verma, vadodara / service request no[protected]/service follow up no[protected]/
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Sep 14, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
Eureka Forbes Customer Care's response
Dear Josna,

I completely understand your concern. Please share contact number here. Assuring you that my team will get in touch with you at the earliest to address the same.

Regards,
Piyush
Complaint comments 

Comments

Worst ever service seen in nashik... from last 5 days doing compliantns but wihout visiting closing... have already taken annual contract but all is waste???????????????
Eureka Forbes Customer Care's response, Aug 17, 2018
Verified Support
Dear Customer,

Request you to share your registered contact number/customer ID here. I'll have my team connect with you at the earliest to service your product.

Regards,
Priya

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