Hi
I have ordered invisipure ro on 12th august order no [protected]. The representative (Ramki[protected] and srinivas[protected] and ddsm mr somashekar [protected]) informed it will take 5 days max 7 days i. E 19th august and have taken the check for the product. From then they are not responding properly and every time they are postponing the same by 2-3 days by 3 times. I even called customer care and escalated the issue (Complaint no[protected] but it was of no use. I finally informed them to either deliver the product or return the check by 28th. I got fedup of following it up with them and went ahead and cacncelled the order and requested them to return my bank check. They neither delivered the product nor returned the check. From past 10 days i am calling them every day and requesting to return my bank check. They are not responding nor they care once order is placed, they keep giving reason we are in meeting very busy etc etc etc.
I had doubt just to confirm i called mr srinivas and informed my brother wants to exchange his old water filter. He started calling me many times, i wanted to check so i said my brother is not reachable once i speak to him i will update you on his requirement. The same day he called me ten times to check if i got info from my brother. This is how your executive works, they are not bothered about customer once order is placed. Please update your system that their commission or any incensite is given after 2 months only if the customer is happy with the service. You can have centralized system for the same.
Finally i request you to please see that i get my bank check back.
Regards,
Karthik Was this information helpful? | 
Post your Comment