Eureka Forbes — New Eureka Forbes water purifier not working, and I want to return them and expecting money back from Eureka Forbes

Santosh_Musale

from Pune, Maharashtra

Apr 18, 2023

Address:

C2 1001, Hari Ganga Society, Yerwada, Pune

'm Santosh Musale and I have been using Eureka Forbes products for the last 10 years.

On 1st March 2023, I bought a new Enhance EXT UV+UF from Modern Electronics, Vishrantwadi, Pune 411015.

It worked for a couple of days and started giving trouble. I called the Eureka Forbes customer care center and the technician visited my house and he did some repairs, and it was working again.

However, the issue is not resolved yet and I raised a complaint to Eureka Forbes customer care as below but no response even it is almost a month now.

Complaint number - CM[protected]
Raised on - 24th March 2023.
Reason - Because the new product is not working as expected, take away the product and return the amount.
Mobile number - [protected].

Request to help with this as a matter o[censored]rgency

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Eureka Forbes customer support has been notified about the posted complaint.