[Resolved]  Eureka Forbes — new installed unit is defective and poor service for replacement

Address:Pune, Maharashtra

Hi,
My self rajkumar suresh nibe,
Dhayari shivsparsh city
Pune.

My costumer id is [protected]

My service request no -[protected]

Which is register in 10.7.2017.

Aqua gourd services contact no which service provided for me

Gorakhnath kambale - [protected]
Datta raut -[protected]
Shushil -[protected]

Dear sir, /madam,

I have purchase the dr aqua graurd magna next generation unit in lats month, we are used only 10 to 12 day, then this unit is blinking the display so i have register complaint in 10.7.2017 then technical person came on 12.7.2017 and told me your unit is defected company will change or replace the new unit, but till date we are facing problem for solve my replacement issue.

Kindly look the matter because your unit is defected so why i tired about this unit.

Aqua company service is poor in market i feel that.

Thanks,

Rajkumar nibe
[protected]
+5 photos
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Sep 3, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2017
Eureka Forbes Customer Care's response
Dear Rajkumar,

I've forwarded your concern along with your details to my team in Pune. Be assured they'll contact you soon to address the same.

Regards,
Priya
Complaint comments 

Comments

dear aqua team,

as per trailing complaint no any feedback and response from your end reg. unit replacement process.

kindly do the needful on priority basis

Thanks
rajkumar nibe

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