Eureka Forbes — New order not delivered - I want a refund

[email protected]

May 7, 2023

Address:

https://www.eurekaforbes.com/

I ordered an Aquaguard Aura product from the eureka forbes website and paid online. Date of purchase April-09-2023. I still haven't got the delivery of the product, and there is no response from the call center when I ask for a refund. This is cheating and lying from Eureka Forbes. I just want my money refunded, and close this out.

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Eureka Forbes customer support has been notified about the posted complaint.

May 08, 2023

Updated by [email protected] Today I got a call from "Eureka Forbes Help Desk" to inform me about the refund. I was asked to login to netbanking, and use a refund voucher to get the amount. When I checked with the bank, the bank warned me this is another fraud from Eureka Forbes.
Why can't Eureka Forbes directly credit the refund amount to my account? Why scam the customer a second time?