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[Resolved]  Eureka Forbes — Newly purchased vacuum cleaner not working & no response from manufacturer

Address:Hyderabad, Andhra Pradesh
Website:www.EUREKAFORBES.com

Purchased vacuum cleaner from csd vide bill no 032630 dated 27/04/2017. While using after following all required instructions, vacuum cleaner doesnot worked. A necessary complaint were made to customer care vide [protected] on 28/4/17 & consequently followed-up vide[protected]/4), [protected] (01/5) & [protected] (02/5) but no corrective action so far.

Request your support for getting the item rectified or replaced at an early date.
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Jun 5, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Eureka Forbes Customer Care's response Dear Arun,

I have escalated your concern to my team at Bihar. They will soon contact you to resolve your issue.

Regards,
Priya
Verified Support
May 05, 2017
Eureka Forbes Customer Care's response Dear Arun,

Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Priya
Complaint comments 
1 Comment

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Comments

Aquaguard total RO Reviva has suddenly stopped working though power is supplied. Provide me the reason.Got many complaints regarding this.Our family got completely vexed up with this.
I'm from Andhra Pradesh
Reply
Eureka Forbes Customer Care's response, May 7, 2017
Verified Support
Dear Narayana

Please share your contact details/customer ID and I will have my team connect with you soon.

Regards,
Anita
Eureka Forbes Customer Care's response, May 8, 2017
Verified Support
Dear Narayana,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita
Eureka Forbes Customer Care's response, May 12, 2017
Verified Support
Dear Narayana,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita

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