[Resolved] Eureka Forbes — No delivery of aquaguard from eureka forbes when purchase and payment was made online from its own site

Sneha Rathod-Solanki

from Pune, Maharashtra

Address:	411048
Website:	www.draquaguard.co.in

Amazed at the bad service and experience from such a old company. Even after multiple follow ups the product delivery has no status.
When the local dealer is able to send same product to our home in 6 hours with installation. Our Online purchase from Eureka forbes site has no shipment let alone delivery status. Heavy disappointment. Even cancellation is charged with 10-12% deduction. I should have taken the reviews seriously our mistake.

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Oct 7, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

Eureka Forbes Customer Care's response Hi Sneha,

We understand your concern. Please share with us your contact details/ customer ID/ complaint number and our team shall connect with you ASAP.

Regards,
Leena

Verified Support

Sep 04, 2016

Eureka Forbes Customer Care's response Hi Sneha,

We are still awaiting your contact details. Request you to share with us your registered contact number/customer id to help us trace and resolve your issue at the earliest.

Regards,
Anu