Eureka Forbes — no installation, poor service and no response

Nilufer Daruwala

Address:

Mumbai City, Maharashtra

I Had purchased Aquaguard enhance water purifier on 12th May 2014.. I bought the product in mumbai and needed to install it in Karla lonavala, I specifically asked the salesman if this was possible and was assured that the service and installation would be possible in my Karla residence..Since then, We have numerous phone calls but for last 3 months, no one from the agency has come to Install the machine, The product is Aquaguard Enhance, invoice number is 3974100 and the order no is[protected] Date of purchase is 12th May 2014.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Nilufer Daruwala, we are sorry to hear about your experience.We would like to take this opportunity to resolve all the complaints you have.Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team