[Resolved]  Eureka Forbes — No intimation for service

Address:Kolkata, West Bengal, 700034

Customer code [protected], customer id mn 1103 model ro

Amc has done on 17.01.2016 and first services got 31.07.2016. Now next service will be on after 6 months i. E again in jan 2017. So i got only one service. No of service was not been told while doing amc.
Why this mis communication?

Done 2yrs amc without knowing about the nos of service.

Got following service till 2016

[protected] service
2015 - 3 service.
2016 - 1 service

Kindly take an action for above complain.

Regards

Deepika
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Sep 15, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
Eureka Forbes Customer Care's response
Hi Mrittick,

We have received feedback from our service team that your issue has been resolved.

Regards,
Eureka Forbes Team
Complaint comments 

Comments

Hi Mrittick,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
10 Days before i got an aquaguard superb.After 3 days the red light started blinking.And we called the customer care office and that day itself they sent a person to repair.That person said, "this water filter is new...and they did'nt train us how to repair.Very poor service and lot's of dissatisfaction from the company.

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