[Resolved] Eureka Forbes — no one came for installation till now

Ankur Surwase

from Noida, Uttar Pradesh

Address:

Pune, Maharashtra

I bought eureka aquaguard superb on 14th aug and on the same day i requested for installation, i got a message that their worker will come within 2 days but till now no one has came. I even call the worker but he is also procrastinating saying i will come, not at all good. Even i called to their customer care number but even they could not do anything. I had spent enough for this aquaguard but i don't think eureka forbes care for their customers after they had sold their product. I think that i shouldn't had bought this aquaguard.

Was this information helpful?

No (0)

Yes (0)

Sep 30, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2019

Eureka Forbes Customer Care's response Dear Ankur,

I do understand your concern. Please share your registered contact number/customer ID here. I'll definitely have my service team get in touch with you soon to complete the installation of your product.

Regards,
Anita

Verified Support

Aug 27, 2019

Eureka Forbes Customer Care's response Dear Ankur,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Anita

Verified Support

Aug 29, 2019

Eureka Forbes Customer Care's response Dear Ankur,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Anita