[Resolved] Eureka Forbes — no proper response even after repeated service requests | |||
Yesterday i requested for a service for my aquaguard nano ro water purifier, i have clearly mentioned that i have one service due and complained against it as i haven't received the service for the past 6 six months even though i have called the local service personnel several times. But, today when i got the call from the concerned person saying that the service which was due for the past 6 six months is not valid and it's not his problem and i have to pay for it. So, my question is why do i need to pay when they are not able to do the job correctly? What is the purpose of complaining when there is no proper action being taken? Below are the details: Water purifier: aquaguard nano ro Service request number:[protected] Technician name: rajender Was this information helpful? | |||
Oct 11, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Sep 07, 2017 Eureka Forbes Customer Care's response Dear Vamsi, I'll surely look into this. My team from Hyderabad will connect with you at the earliest to resolve your issue. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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I understand that your concern has been taken care of. Do get back in case you need any other assistance.
Regards,
Anita