[Resolved]  Eureka Forbes — No proper response from company under warranty

Address:Akola, Maharashtra, 444001

Hello, i am the customer of eureka forbes. i purchased the machine on[protected]. it is still under warranty period. my machine is not working properly when i register a complaint their technician came and told us the warranty is over and we have to change the candles. and after that all the people started giving one others no. and saying that you have to call this and have to call this. they finally told to call the person who sold you the machine(sales man). when i called him he was very rude and started abusing that's really intolerable. i really want you to take some action against him. his name is Anand Ingole ([protected])and Eureka forbes for not completing their promises.
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Dec 6, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Eureka Forbes Customer Care's response
Hi Irshad,

I understand your concern. Please share with me your contact details/ customer ID and my team will get in touch with you shortly.

Regards,
Seema
Complaint comments 

Comments

Dear Eureka Team,

This is regarding delivery of the products, we have ordered & paid online Rs.13990 for the product code : GFCDEWDX200000 (Vaccume Cleaner) Euroclean WDX2 but still this is not delivered. Not even getting response.'

Please provide the current status/tracking of the order.
Eureka Forbes Customer Care's response, Nov 2, 2016
Verified Support
Hi Deepak,

I understand your concern. Please share with me your contact details/ customer ID and my team will get in touch with you shortly.

Regards,
Seema

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