[Resolved]  Eureka Forbes — No proper servicing

Address:600053
Website:www.eurekaforbes.com

I am using eureka forbes dr. Aqua guard magna machine and my customer id is [protected]. While at the time of booking the sales person informed me about their service is like that much level and all. But as they said they are like that only for the past year. But now am yet to close my waranty period. So as a result am complaining for the past 15 days. No one answers me properly am complaining frequently the cust care agent informed me your complaint is in open state and everytime they provide me the service request number. Yes offcourse i know its in open state because no one attended my complaint they promised today our people come and clear everyday. But no one will come. Very patheetic service and the very porr part is after calling they asked for the service feedback. Dont know what they expect from me top fill that.
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Jul 25, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2017
Eureka Forbes Customer Care's response
Dear Customer,

I have shared your concern with my service team at Chennai. They will connect with you soon for further assistance.

Regards,
Priya
Verified Support
Jun 16, 2017
Eureka Forbes Customer Care's response
Dear Customer,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Priya
Complaint comments 

Comments

Our AMC was done on 24/5/14. for 3 years but during this period only once maintenance attended regreat your service is very bad.
Eureka Forbes(Equaguard) Highest Escalation Emails
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Eureka Forbes(Equaguard) Customer Care Emails
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