Eureka Forbes — No replacement of faulty vacuum cleaner within warranty period | |||
I bought a vacuum cleaner (Eureka Forbes EC health pro Vacuum Cleaner with UV sanitizer) on 03/06/2015 from Ice Skating Rink. It stopped working after 45 days of purchase and on informing the company they sent a man after 15 days who checked and said that the VC was beyond repair and they would have to replace it. However, till date (about 25 days from the date the company sent the man) I have not received any phone call from them. When I called Mr.Santanu Das (head CRC, Eureka Forbes, Kolkata), who had sold the item to me, he misbehaved with me and refused to help me in any way. Also, he said that he will not entertain my request to replace the item and that I could do as I liked. I request the Consumer Complaints to look into this matter and take some meaningful action. Was this information helpful? | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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