Eureka Forbes — No resolution after 8 days of raising the issue

I have been following up on my service request for water purifier since the last 8 days. Unfortunately, no resolution has been provided yet. Everytime I escalate it or call the customer care, they say the technician will visit you on priority but 8 days have gone by and haven't even received any confirmation.

Same thing happened when I emailed the CEO desk two days ago and they made fake promises of prioritizing the issue.

I believe there is no one in Eureka Forbes who is accountable and man enough who could own up to resolving the issue.