[Resolved] Eureka Forbes — no response for complaints

bharanni ashok

Address:

Chennai, Tamil Nadu, 600044

We have registered a complaint for water purifier 3 weeks before and till date no response from the service team. I have been chasing customer care for this long and i haven't get proper reply from them. Another important thing is everytime they put me on hold for at least 10 minutes and for each call i am spending more than 50 rupees. The money spent is worthless. I regret why i purchased their product. The worst company in the water purifier segment

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Feb 10, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

Eureka Forbes Customer Care's response Dear Ashok,

I assure you that your service request will be attended. Please send your customer ID and registered contact number here. It will help my team to connect with you.

Regards,
Anita

Verified Support

Jan 09, 2020

Eureka Forbes Customer Care's response Dear Ashok,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita

Verified Support

Jan 10, 2020

Eureka Forbes Customer Care's response Dear Ashok,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Anita