[Resolved]  Eureka Forbes — No response for installation

Address:Mumbai City, Maharashtra, 400013
Website:www.eurekaforbes.com

Hi,

I had bought an Dr Aquaguard Geneus Plus RO and called your customer care for installation. The reference number is [protected]. The service did not happen for 4 days. I called up again. They said they will send the technician in 2 days. Again nobody came. Then I called again. Again the same thing happened. Today I called up for the fourth time.They gave the same answer.

I don't know what is happening. Did I buy a Eureka Forbes product ? or some random roadside company product? I your work over once you sell the product to me? What do I do with this product?

Please help
Sashidhar Nivarthy
[protected]
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Jul 10, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Jun 02, 2017
salgarenakul's response
The water furrifier is not start
Verified Support
Jun 07, 2017
Eureka Forbes Customer Care's response
Dear Sashidhar,

I have shared your concern with my team at Chennai. They will contact you soon to complete the installation of your product.

Regards,
Anita
Verified Support
Jun 09, 2017
Eureka Forbes Customer Care's response
Dear Sashidhar,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Anita
Complaint comments 

Comments

The water filters not start Beau's of the technical problems.
Eureka Forbes Customer Care's response, Jun 26, 2017
Verified Support
Dear Customer,

Kindly share your contact details/customer ID and I will have my team connect with you at the earliest.

Regards,
Anita

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