[Resolved]  Eureka Forbes — No response to complaint about aquaguard goldnova since 19.10.16

Address:	Dhanbad, Jharkhand, 826001
Website:	www.eurekaforbes.com

My customer i. d. no. [protected]: pramod kr. das, dhanbad, jharkhand:
Just after change of candles, under amc, complaint developped of"running direct water flow through m/c, m/c not working.
1st complaint lodged, vide request no. [protected], dt. 19.10.16.
Repeat reminder: daily from 20.10.16, till 26.10.16,
Each tme, got assurance that"urgent call", has been registered, with assurance for redressal, within 24 hours - but none turned up.
Ultimately, by chance the person of local service centre, dhanbad, was met and on request, he attended m/c, on 27.10.16, but informed that -:no any complaint has been sent from the concerned eureka office, till that day.
After that i again contacted euro help line, & same assurance was repeated, but a a matter of fact, no any endeavour was made from the h. o. end to even send the complaint to the local service centre, for 8 long days, despite repeated complaints.
This has become the wreckard service of the aqua guard service provider, despite grabbing heavy bi-annual amc charges. things has become worst & highly condemnable.
: pramod kr. das, advocate, c1/d1, sushila apart. bartand, dhanbad