[Resolved]  Eureka Forbes — No service !!!!

Address:Nagpur, Maharashtra

My Aqua Guard is out of order since Dec 9 2014. I lodged a complaint with the Customer Care on Dec 10 2014 and the complaint number was - [protected]. No response. Second complaint was lodged on Dec 18 2014 and the complaint number was[protected] and I was given full assurance that it would be given top priority. No response. Third complaint was lodged today Dec 20 2014 and the complaint number was [protected]. Again the Customer Care executive gave me full assurance that today by evening my problem will be resolved. No response. Tomorrow is Sunday so action is expected. I wonder how long I will have to ask for water from others due to the apathy of "FRIEND FOR LIFE" .WILL ANYBODY LISTEN AND ADDRESS MY PROBLEM????
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear Zakera, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Dear Mr Zakera. My name is Babulal and even I am facing the same problem you have faced. We surely need to take some hectic action against these people for making false promises, neglecting customers, not at all coming for service after giving AMC also.
Most important the technicians do not receive our call and in case they receive it, the technicians speak in a very rude way and tell us to contact some other technician though the job is assigned to that technician.
Dear BABULAL K, we are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

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