[Resolved] Eureka Forbes — no service of water purifier aquaguard even after my valid amc

Ramprasad Sahu

from Ranaghat, West Bengal

Address:	Bangalore, Karnataka
Website:	www.eurekaforbes.com

I have done amc for my aquaguard for the period 10/5/2017 to 10/5/2020, but no service representative is attending for servicing my aquaguard.in the contract receipt no 27732527 your representative has mentioned my mobile number wrongly as [protected] instead of my correct mobile number [protected]. I contacted many times to your representative, but nobody responds to my calls.
My earlier address was plot no - mig -01, kalinga vihar, bhubaneswar
My present address is c - 003, pdn exotica, panchasakhanagar, dumduma, bhubaneswar.

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Apr 18, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Mar 04, 2018

Updated by Ramprasad Sahu No representative of Eureka forbes is attending to my water purifier aquaguard even after my valid AMC from 10/5/2017 to 10/5/2020 vide your contract receipt 27732527 date 10/5/2017. My address is C-003, PDN Exotica, Panchasakhanagar, Dumduma, Bhubaneswar . ( Near ITER Engg college).

Verified Support

Mar 09, 2018

Eureka Forbes Customer Care's response Dear Ramprasad,

I've escalated your concern to my team in Bhubaneswar. Be assured, they'll get in touch with you as soon as possible to address the same.

Regards,
Anita