[Resolved] Eureka Forbes — no service provided from the date of purchase of aquaguard | |||
I had purchased a water purifier (Aquaguard) in aug-2018. From then i have been chasing for a service. Twice i complained but still no response. Here is the recent request number #[protected] that i raised. Warranty also ends by 20th of aug 2019. However, no single service was done. Everytime i call customer care, they take a request but no one turns up to perform the service. Please do care for water filters. Remember that a human being is drinking the water. Eureka forbes seems to be interested only in making business. But if i fall sick due to the drinking unpurified water issue, i will file a complaint against this. Was this information helpful? | |||
Oct 2, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 24, 2019 Eureka Forbes Customer Care's response Dear Aparna, Your service request has been shared with my team in Bengaluru. They will connect with you as soon as possible to complete the same. Request your patience meanwhile. Regards, Piyush Verified Support Sep 01, 2019 Eureka Forbes Customer Care's response Dear Aparna, I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts. Regards, Piyush | |||
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