Eureka Forbes — No Service Response after raising the request on 18-Mar23

Address:

Eureka Forbes B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel, Mumbai - 400 013, India.

Refer the attached screenshot of the Service Request. I have rasied this service request on 18-Mar-23.

But, Till now no one reached our home. Now, Dr. Auqaguard Geneus+ machine stopped/not working completely. I have escalated several times but no response need the immediate attention.. Also, One month before they have removed the Low Pressure Switch(LPS) but till date my machine is working without LPS switch it may impact my machine most badly when water flow/pressure is low.

So, We need the immediate resolution ASAP on the same.

Also, I am not able to Escalate the issue to Ms. Anu Kotian and Ms. Vinath Hegde need the immediate Call back from top level Management.