[Resolved] Eureka Forbes — No service to attend problem for sensa aquaguard

TRISHA ENTERPRISE

from Pune, Maharashtra

Address:

Ahmedabad, Gujarat

We experienced a very bad service by your franchise for our sensa water purifier purchase three years back.

When ever we complain about the problem in purifier. They never turned up and ultimately we have to get the job done by local mechanic, though we had a valid service contract till 27.05.2014 against payment of rs.4260/-(Four thousand two hundred sixty) only.

We request you to take appropriate action against your franchise and give us the name and address of suitable good franchise for fresh service contract and who will attend our problem in time.

At present the tap of water purifier is not working, we made a complain to customer service on telephone (Complain no[protected], till date the problem is not solved.

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Aug 14, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear TRISHA ENTERPRISE, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team