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Eureka Forbes

[Resolved]  Eureka Forbes — No service under AMC

Address:533105

I lodged complaint of Vacuum Cleaner (Dry & Wet) not working with local franchisee @Rajahmundry ( A.P) on 12/10/2015. So far no technician is deputed. Service at Rajahmundry centre has become annoying as the franchisee does not care much of complaints. Last three services for vacuum cleaner, and a few services for our Aqua guard were carried out after reporting here. Bad service indeed.
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Aug 5, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Oct 24, 2015
Updated by K.K.KUMAR Once upon a time SERVICE MEANS EUREKA and CUSTOMER CARE MEANS EUREKAS!
Now-a-days the kind of torture EUREKA FRANCHISEES cause to the customers is shocking
and horrible.
I lodged my complaint about my Dry & Wet Vacuum cleaner to the local franchisee on 16/10/2015
to the number[protected]. Later reminded thrice at the same number.
Eureka Forbes Team replied on 18/102015 stating that the concerned will contact me at the earliest.
The earliest time yet to come even on 25/10/2015.
The team at Eureka HQ and the local franchisee are using customers as foot ball!
Very bad service.
Karunakumar K
[protected]
Complaint comments 
3 Comments

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Comments

Hi K.K.Kumar,

Thank you for writing to us. We have escalated your issue to the concerned department and they shall contact you at the earliest.

Regards,
Eureka Forbes Team
Reply
So far none from EUREKA contacted me and local franchisee not caring to lift phone.
Reply
Hi K.K.Kumar,

We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team
Reply

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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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