[Resolved] Eureka Forbes — no visit regarding eurovigil cctv cameras even after infinite calls

kapoor147

from Badhni Kalan, Punjab

Address:

Faridkot, Punjab

My name is Keshav Kapoor from Faridkot Punjab 151203 I installed my cctv cameras about a year ago.It has just gone out of warranty and its recording has stopped suddenly. First of all i called on their service complaint number.they gave me my compalint number i.e.[protected] and assured me a visit within 2 days But nobody came Then i called their engineer Pawan from ludhiana [protected], who again assured me to visit within 2 days. and now its been 15 days of my complaint nad he has stopped recieving my calls. this is my worst experience and worst service quality from a private sector that I have ever recieved..Now i m looking for an alternative and legal options to deal with it. Keshav Kapoor [protected]

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Aug 14, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear kapoor14, we are sorry to hear about your experience and regret the inconvenience caused to you.

Please allow us to have this checked, we will look into this matter and help you with the best we can.

We request you to give us another chance to serve you.

We have made a note of your contact details, our executive will get in touch with you at the earliest and resolve this issue on priority.

We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues.

Regards,

Eureka Forbes Team