[Resolved] Eureka Forbes — No warranty and service by eureka forbs | |||||
I purchased eureka forbes water purifier in june 2016, the filter is not working from july 2016 . I had regularly lodged complain through different channels, like calling customer care, sms, email etc. But till today one technician come once, and even after repeated complain problem is not sort . Also i have been told that defected parts are not included in warranty of product only service is free. So many times i request to talk with senior, but no one never available, and been told to call back by them, but never called. Was this information helpful? | |||||
Oct 5, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Sep 03, 2016 Eureka Forbes Customer Care's response Hi Jaipin, We're concerned to hear this. Please share with us your contact no./customer ID and we'll surely look into your issue at the earliest. Regards, Seema Verified Support Sep 04, 2016 Eureka Forbes Customer Care's response Hi Jaipin, We are still awaiting your contact details. Request you to share with us your registered contact number/customer id to help us trace and resolve your issue at the earliest. Regards, Anu | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Its been more than 10 days following up for our complaint no. [protected] and regularly with Service Engineer Virender Singh... However seems Eureka is not at all concerned with Customer requirements.
Appreciate if this taken up seriously... This causing issues with water quality.