[Resolved]  Eureka Forbes — No water getting into Enhance water purifier

Address:410206

I have 2nos.Enhance water purifier. One had a problem of water not entering the machine. Technicians must have changed atleast 10 sensors thinking that was the fault. One fine morning it worked. It took 2-3 months for the exercise. Obviously it is a manufacturing defect.
I have another same type of machine in New Panvel. Since 3 days it also has the same problem. Red light blinking and water not entering. I made a complaint. Till today no one has turned up.
Can some one in the company tell me what I must do? It looks like I must keep another brand of machine as a stand by.
You people are good at selling but not good at servicing. You franchise to any body and everybody who do not know anything about your machine. You ought to have given training.

My macine ID no.[protected].
Do something if you can. My wife says she will throw the machine out of the window.
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Aug 19, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2017
Eureka Forbes Customer Care's response
Dear Abraham,

Kindly share your registered contact number along with your location details so that my team can get in touch with you soon to address your concern.

Regards,
Priya
Verified Support
Jul 11, 2017
Eureka Forbes Customer Care's response
Dear Abraham,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
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