[Resolved] Eureka Forbes — non-adherence of am c

munshiji

from Pune, Maharashtra

Address:

Pune, Maharashtra, 412112

Signed service contract for 2 yrs, includes replacement of all candles n free servicing, validity from from 03/05/2017 to 02/05/2019, paid rs 3440/- CONTRACT RECEIPT NO[protected]. water purifier ACQUASURE UV -UF PRIME, booked service call centre, no given [protected] on 20/09, no action, again on21/10 no, [protected], again on 29/10 -[protected], [protected], contacted Deepa of customer care, ref given EFL 0160234 REMINDER NO [protected], and [protected], no tech.turned up except few calls. I FEEL CHEATED BY GIVING AMC. TO EUREKA FORBES .MADE SEVERAL CALLS, WASTED HUNDRED OF RUPEES TO THEIR SERVICE CENTRE. I WANT immediate action and suitable compensation for causing harrassment and mental agony to senior citizen . name-pramod gupta, mob no [protected]

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Dec 25, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Nov 12, 2018

Updated by munshiji updated

Verified Support

Nov 15, 2018

Eureka Forbes Customer Care's response Dear Customer,

Your request has been escalated to my service team in Kandivali. They will get in touch with you at the earliest for further assistance. Request your patience.

Regards,
Anita

Verified Support

Nov 15, 2018

Eureka Forbes Customer Care's response Dear Customer,

As per the recent conversation you had with my representative, I understand that your concern has been resolved. Do get back to me if you need any assistance in future.

Regards,
Anita