[Resolved] Eureka Forbes — non compliance of service request for aquaguard

Dr. Tapas Mukherjee

from Durgapur, West Bengal

Address:

Bardhaman, West Bengal

Despite lodging a service request for my aquqguard compact machine no service technician has reported till date. It would be a paid service even then the service centre is unresponsive. My service request no. Is [protected], dated 20.10.2017. Pl expedite an early action as improper maintenance of a water purifier can culminate in many diseases. My cell no. Is [protected]. Thanks, dr. T. K. Mukherjee, c-15/88, jhanjra project colony, p. O-713385, dist - burdwan west, w. B.

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Dec 9, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2017

Eureka Forbes Customer Care's response Dear Dr. Tapas,

I've shared your details with my team & briefed them about your concern. Be assured they’ll get back to you for further assistance.

Regards,
Priya

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Comments

Neha1293

from Surat, Gujarat

Power button of vacuum cleaner is not working and also sometimes it starts, some times it doesn't.
Its under warranty so please replace or repair.

Eureka Forbes Customer Care's response, Nov 6, 2017

Verified Support

Dear Neha,

Kindly share your registered contact number/customer ID here. My team will get in touch with you at the earliest to check the issue in your product & fix the same.

Regards,
Shiraz