Eureka Forbes — Non Delivery of Water Purifier | |||
I had purchased a water purifier Aquaguard AG - MAGNA RO+UV, (Customer Id [protected]) on 28-Feb 2014 and I was told it would be delivered by 4-Mar0-2015. It has been 10 days since the las date but the delivery has not happened. The reason always has been given by the logistics company that delivery is not possible after 6:30 PM on a working day or has not been delivered as agreed on saturday. Looking at the pathetic situation I had also submitted a request to cancel the order but no response so far. Deepak Kutty [protected] Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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My contact details are already available in the customer id mentioned. I have also added my mobile number in the comment. What more details is required.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We regret the inconvenience caused to you and would resolve this issue on priority
Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your machine is delivered to you at the earliest.
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team