[Resolved]  Eureka Forbes — Non fulfillment of amc contract

Address:

400081

3 yrs amc contract was entered for eureka forbes uv aqua guard crystal model (amc type silver) on 13.05.2015. reced sms on 8/04/16 stating out technician will visit u in the month of may16. however no one turn in may16. on 4th june i contacted company 7 was allotted service request no.[protected]. on 6th june reced sms
Aying ur ser request is allotted to mr bhagwat shetye. but no one turn. i tried to contact mr shetye on his mobile but no response was reced. i also contacted mr jadhav vinayak (franchise of the company who has come to execute amc contract) but of no use. then i had used company's rating system & reced call from company saying the complaint will be attended shortly 7 i will recev call from company's top official. but so far neither reced call nor the complaint was attended.
I think company is not bothered for their customers & offering very very poor service.
It is evident that though company has reced advance payment for the amc they are not desirous of offering service to the customers. never seen such bad service & also careless approach of the company which claims it is brand no.1 in the market. i wiillnever recommend this company to any one