[Resolved]  Eureka Forbes — NON FUNCTION OF EQUIPMENT

Address:Chennai, Tamil Nadu

I HAVE PUCHASED THE EUREKA FORBES RO+UV WP SYSTEM IN JULY 2013. 1) while booking the order representative jurisdiction compliments. 2)after collection of cheque material delivered after weeks time. 3)service connection given after a weeks time by reminders. 4)one year the machine function normally.( good). 5) before warranty period cheque collected the amc renewed. 6) after amc the service personnel changed the filters. 7) after one week no water coming out from purifier. the machine takes 5 hours to fill 1 lts. 8)complaint's not responded in time. 9) after service same problem persists unskilled technicians sent for problem shooting. 10) daily complaints registered no response. 11) Now we have to buy the regular mineral water from outside agencies.(COSTING EXTRA CHARGES) 12)I believe IN BRAND TATA GROUP. customer id [protected] product delivery challan no 22153051 dated 30/07/2013 machine model ro + uv wp system [protected] my compliant no 78495484 [protected] j.venkateswaran [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear j.venkateswaran, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information