[Resolved] Eureka Forbes — Non functioning of aquasure xpert ro water purifier | |||
Dear sir i had purchaed above product on 29/03/2015 at rs 18000 but even in during guarentee period we had faced lots of problem such as stop working leakage in water purifier, pcb problems and made complaint immediately but always faced more time to resolve but at a time the complaint was resolved in 20 days and we have to spent money to purchase daily mineral water (No refund was paid by company) really i think in this product there is a problem from company side it was not fully developed and launch in market this is the failure of eureka forbes such a big name if there is problem in product company should not launched product Recently there is a leakage in purifier and later shut down of same and complaint was made vide no [protected]/ cust id [protected] but noone visited at my home again complaint vide no [protected] and technician Lal bahadur yadav visited but could not resolved and after 3 days another technician visited and told your pcb is to be changed but till date it was not resolved and company forced me to spend mineral water bottle daily I had also contacted mr anand of sai kripa services daily but still no body has changed the pcb really it is disgusting for a company of high repute. Kindly do needful otherwise force me to register complaint in consumer court Regards trivedi Was this information helpful? | |||
Dec 24, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 20, 2016 Eureka Forbes Customer Care's response Hi Anuradha, I understand your disappointment. My service team at Andheri will connect with you to resolve your issue at the earliest. Regards, Piyush Verified Support Nov 23, 2016 Eureka Forbes Customer Care's response Hi Anuradha, I understand that your concern has been addressed. Do let me know for any further assistance. Regards, Piyush | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]
Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.
Cheapest people and company that I have seen in my life.
Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP
If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.