[Resolved]  Eureka Forbes — non-payment of group leader's incentive/discount money

Address:Vadodara, Gujarat, 390007

On 17/10/2017 i have purchased your product dr. Aquaguard magna hd uv and it was installed on 19/10/17. I thank baroda office for facilitating this purchase as they explained all the nitty gritties well (Customer code: [protected], po no. & date: 3227244, 17.10.2017.
However, particularly at 65, i feel bad to remind the baroda office to give me the cash incentive that they had offered and promised at the time of purchase. Such frivolous and incredible reasons are given as: (I) salary delay, (Ii) 2/3 failed attempt to call me (No missed calls found in my mobile!!, and (Iii) loss of my contact number etc.
Some 15 days ago i was told to be paid in 5-6 days but it has not happened. I find this extremely dishonorable way of conducting the business and the self. Why do this? What incentive i have to return to you for next purchase of your other good products? Please look into the matter & oblige. P. M. Patel
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Mar 18, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
Eureka Forbes Customer Care's response
Dear Priya,

I've shared your details with my team in Vadodara. Be assured, they'll get in touch with you at the earliest to address your concern.

Regards,
Shiraz
Verified Support
Feb 07, 2018
Eureka Forbes Customer Care's response
Dear Priya,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Shiraz
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