[Resolved] Eureka Forbes — non performing of service

K. Ambasankar

from Suluru, Andhra Pradesh

Website:

Non performing of service

Name: k. Ambasankar, mobile [protected]. Item: aquaguard ro silver. Sap contract no: [protected], customer code:[protected], amc renewed date [protected] amc end date [protected]. As one year is completed, the maintenance people have to change all filters, including external one. Since[protected], requesting local mtce (+91 [protected]). Everyday, getting stock reply that the service will be done. So far nobody turned up. A lot of waste water is coming out, which is resulting in wastage of water. Earliest service including chang of filters is requested.
Email id: [protected]@yahoo.com address[protected], near modern school, saraswathi nagar,, nellore city. Pin code 524002

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Nov 9, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

Eureka Forbes Customer Care's response Dear Ambasankar,

I've raised your request with my team in Nellore. They will surely connect with you at the earliest to service your unit. Request your patience in the meantime.

Regards,
Anita

Verified Support

Oct 09, 2018

Eureka Forbes Customer Care's response Dear Ambasankar,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Anita