[Resolved]  Eureka Forbes — non refund of money against returned defective product even after so many complaints

Address:Vadodara, Gujarat, 390020
Website:Eurekaforbes.com

We purchased dr. Aquaguard classic + water purifier. Being found defective., we complained but company couldn't resolve problem. Within 10 days we registered return of product. It has been two months we are fighting for our money. Till date company has not refunded. Moreover after so many follow up no response given by company regarding our money. It is fraudulent company. Using our money since two months and harassing customers.
Was this information helpful?
No (0)
Yes (0)
Aug 22, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2017
Eureka Forbes Customer Care's response
Dear Hardik,

I have taken up your issue your via Facebook and am following up with my team on the same. Be assured, my team shall update you at the earliest.

Regards,
Anita
Complaint comments 

Comments

We are getting such foolish reply from eureka forbes since two months. company not refunding money. Worst service ever seen. I suggest company should close business instead of cheating and harassing customers.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7759
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information