[Resolved] Eureka Forbes — non-service of aquaguard | |||
I have raised a service request with service request no: 73812612 for servicing of my non-functional aqua-guard. But nobody responded to it. I have called customer care 5 times today and each time the customer care executive told me that by today evening the service person will be in your doorstep. But till 7.30 PM nobody contacted me and when I called customer care they told "sorry sir today it is not possible". Is this some kind of joke going on. Here I am buying mineral water for drinking after having installed aqua-guard and you are playing with me. It seems that for every service request one needs to raise a consume complaint. What kind of shameless behavior is this. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please accept our apologies for the inconvenience caused.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues. We have made a note of your contact details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.
You can also write to us at [protected]@eurekaforbes.com.
Regards
Eureka Forbes Team