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Eureka Forbes

[Resolved]  Eureka Forbes — not attending after sale service.

Address:Mehsana, Gujarat

I have purchased one aquaguard zeneus water purifier in the month of sept, 17. From riya electronics. Mehsana. Gujarat. Although the ro was commissioned but only one free serviceing was carried out. Now the ro is having some problem and service request was also recorded on 15/11/18. Technician reported after 2 days and told me to register for amc as already 1 yr had been completed without attending or rectifying the prob. Now as per complain record the request has been shown closed.
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Dec 13, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2018
Eureka Forbes Customer Care's response Dear Partha,

Kindly share your registered contact number/customer ID here. My team will connect with you as soon as possible to service your product.

Regards,
Anita
Verified Support
Nov 06, 2018
Eureka Forbes Customer Care's response Dear Partha,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Verified Support
Nov 12, 2018
Eureka Forbes Customer Care's response Dear Partha,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita
Complaint comments 
1 Comment

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Comments

We have complaint you many a times but there is not any response from your side kindly pay attention its ardently required a machine.
Reply
Eureka Forbes Customer Care's response, Nov 4, 2018
Verified Support
Dear Sukhbir,

Request you to share your registered contact number/customer ID here. I'll have my team connect with you at the earliest to service your product.

Regards,
Priya
Eureka Forbes Customer Care's response, Nov 6, 2018
Verified Support
Dear Sukhbir,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Nov 12, 2018
Verified Support
Dear Sukhbir,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya

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