[Resolved]  Eureka Forbes — Not getting Aquaguard delivered after making online payment

Address:

Bangalore, Karnataka

I bought the Aquaguard through online website on May28 : DR. AQUAGUARD AQUAGUARD REVIVA RO+UV. Till I bought the Aquaguard, there were numerous calls from their team. But after I made the online payment, there is no response from them. I am not sure if I had made wrong payment. Is the website or these people cheats? I want to know what happens now, will I ever get my aquaguard? The details are : Billing Address Shipping Address First Name Deblina First Name Deblina Last Name Biswas Last Name Biswas Address1 C1004 Brigade Metropolis Mahadevapura Whitefield Road Address1 C 1004 Brigade Metropolis Mahadevapura Address2 NA Address2 Whitefield Road Landmark Area Landmark Near Phoenix Mall State Name KARNATAKA State Name KARNATAKA City Bangalore City Bangalore Pincode 560048 Pincode 560048 Mobile [protected] Mobile [protected] Email soumajit.[protected]@gmail.com Email soumajit.[protected]@gmail.com Employee ID [protected] Product Name DR. AQUAGUARD AQUAGUARD REVIVA RO+UV Quantity 1 Amount(in Rs.) 14990.00 Total Amount (inclusive all) 14990.00 Transaction Date 28 May 2015 18:43:53:923 Please note that should you choose to pay offline and ask for a refund on this transaction applicabl e bank charges of 2.5%, Service Tax 10% on the bank charges and ECESS of 0.3% on service tax would be deducted. Warm regards & sincere thanks The Eureka Forbes Team